We know that the privacy of your personal information is important to you. We respect your privacy and are committed to maintaining the confidentiality and security of any personal data which we receive from you and retain on your behalf.

We are committed to responsible data management and comply with applicable data protection legislation. We apply industry best practices to protect the security of the data stored on our systems. We will collect, store and use your personal information only to support and enhance your relationship with us. We will not sell your personal information to anyone. We will not disclose your personal information to anyone outside the Krutarth Network organisation, except as necessary to our trusted partners and suppliers to enable Krutarth Network to provide services to you.

Any personal details you submit, such as name, address(es), telephone numbers, e-mail address, etc. are used only to enable us and our suppliers to provide service to you, for example: to provide SMS services, SaaS subscriptions and for communicating with you. All information you supply will be treated in a confidential manner. Your computer system information including User Agent and IP Address may be automatically logged by our web server. Details collected through linking with social networks will be used for providing analytics and reports on the dashboard of the SaaS subscriber. User anonymity will be maintained and personal information will not be disclosed.

Cookies are small bits of information stored on your own computer and are used to enhance your interactive experience on the Krutarth Network website. Our use of cookies allows us to retain the state of your web session and also to personalize and enhance your experience on our website. In registering with Krutarth Network and by using Krutarth Network services, you consent to our use of cookies. You can, if you wish, remove, control, manage or block cookies on your machine by following instructions in your web browser’s Help menu; however, if you block all cookies, it may adversely affect your interaction with our website.

When you use Krutarth Network through your device, we may receive information about your location and your device, including a unique identifier number for Your device, device model, operating systems, versions, software, file names and mobile network information. We may use this information to provide You with location-based services including but not limited to updating subscriber’s location, tracking technician location to allocated tickets based on proximity to subscriber and update location of leads for deployment. When you use the mobile app through the telecommunication device, we collect your location data. If you permit to access your location through the permission system used by your mobile operating system. We may also collect the precise location of your device when the App is running in the foreground or background. We may also derive your approximate location from Your IP address.

We use your e-mail address to communicate with you about your subscriptions. We also use your e-mail address to send you communications about our products and services that you request. Occasionally we may communicate with you by e-mail to request you to participate in a customer survey. We may also communicate with you via your e-mail account or your account in other social networks, if you sign up to receive such communications.

When you log in to your Krutarth Network services subscription account, other users will not be able to access your information, even if they know your account number, without your password. To prevent other people from accessing your information, you should keep your password confidential and secure and be sure to sign off from your web session if you are using a shared computer or mobile device. You can change your password by logging into the dashboard and we recommend that you do change it periodically.

To enable us to provide SaaS services to you, it is necessary to store and process your personal information on our systems and the systems of our trusted partners and suppliers, which are located in the India, United States, Singapore, Australia and other countries. As stated in our Terms and Conditions, by creating a Krutarth Network account and using Krutarth Network services, you are giving consent for the personal data you submit to be stored and processed in one or more of these locations.

We may need to disclose your personal information if required to do so by a court or government agency, or as may otherwise be required by law.